Why I am having problems finding a property with an Airbnb Id?

If you enter your Airbnb Id, you might not find your property for one of the following reasons:

  1. The Airbnb Id you introduced doesn´t exist or is deactivated or in Snooze mode. See how to activate your listing here.
  2. Our server hasn´t monitored that property yet. However, once you introduce an Airbnb Id, we'll find that property for you in less than an hour. An internal notification will be sent to you. 
  3. Airbnb's site is experiencing problems at the moment. Yes...they are not perfect. They also have problems from time to time.

If the problem persists, do not hesitate to contact us at